TEAM with Your Clients

Posted by Philip de Lisle on March 2nd, 2008 filed in Business

Working with a client recently, they mentioned that they had started to hold internal lunchtime meetings to discuss how they were delivering projects for clients. They called these ‘TEAM Meetings’. “why ‘TEAM’?” I asked thinking it stood for something, as it was all in capitals. Nobody was able to give me an answer which set me thinking.

I like the concept of TEAM as a delivery acronym. For me it means

T - Think (about what the client needs)
E - Engage (with the client and other stakeholders)
A - Action (build it - create the ’something’ your company delivers to clients)
M - Manage (the system, the client and the other stakeholders)

Yes, I like this a lot …