TEAM with Your Clients
Filed in BusinessWorking with a client recently, they mentioned that they had started to hold internal lunchtime meetings to discuss how they were delivering projects for clients. They called these ‘TEAM Meetings’. “why ‘TEAM’?” I asked thinking it stood for something, as it was all in capitals. Nobody was able to give me an answer which set me thinking.
I like the concept of TEAM as a delivery acronym. For me it means
T – Think (about what the client needs)
E – Engage (with the client and other stakeholders)
A – Action (build it – create the ‘something’ your company delivers to clients)
M – Manage (the system, the client and the other stakeholders)
Yes, I like this a lot …
